Order Processing & Tracking Information
Even though we will ship your order the same day or following day, sometimes it takes up to 48 hours for us to provide you with a tracking number, this is because shipping firms sometimes do not provide tracking numbers instantly.
Orders placed after 3PM will be shipped the following day
Orders shipped After 3PM on Friday, or over the weekend will be shipped to you the following working day, Monday.
Can I change my shipping address?
Can I track my order?
Yes, you should log in to your account or register here and then view my orders. If you cannot see your orders after creating an account, please send us a message using the contact form below along with your order ID, we will add the order/s to your account.
I am missing an item from my order or my items are damaged?
Can I change my order?
What should I do if I have ordered the wrong product?
I've forgotten my passsword
Please visit https://www.ivapegreat.com/my-account/lost-password/
get in touch with us
IVG Premium E-Liquids
Preston, PR1 1NT